A Business-Building Ecosystem

Case Study 03

OFFOR Health

Dr. Navin Goyal set out to get anesthesia to children who'd been waiting a year for care. Building OFFOR Health — through every cliff, pivot, and raise — revealed what founders actually need to survive and scale. That lesson became LOUD Collective.

Sector

Healthcare · Mobile Anesthesia

Founder

Dr. Navin Goyal

LOUD Role

Founder-investor + ecosystem

Outcome

Recapitalized · 2026

$3M → $25M

Revenue growth to exit

~50,000

Children treated across the platform

18mo → 1mo

Wait for care, cut down

5

States: OH · TN · IL · PA · KY

$5M

Series A, closed 2021

2026

Havencrest recapitalization

01 — THE CHALLENGE

For decades, the dental and medical worlds barely spoke. Anesthesia — the thing that lets a frightened child safely get dental work done — was locked inside hospital operating rooms. For kids on Medicaid, that meant waits of 12 to 18 months for a procedure that takes an afternoon.

Dr. Navin Goyal was a decade into anesthesiology at a large hospital when dentists came to him with a problem: an anesthesia shortage was leaving their patients stranded. He saw both the clinical fix and the business one — bring the specialist, the equipment, and hospital-grade safety to the dental office, meeting families where they already were. In 2014 he co-founded what became OFFOR Health (operating as SmileMD).

The early model was simple private-pay sedation. The hard, world-changing version — serving Medicaid kids at scale, across state lines, with insurance behind it — would demand capital, technology, leadership, and a level of resilience no founder has on day one. Navin didn't try to do it alone.

STATE AT ENGAGEMENT
  • A clinician-founder shifting from "medical tunnel vision" to entrepreneur.
  • A private-pay "lifestyle business," not yet a scalable platform.
  • A massive access gap — but heavy legal, regulatory, and safety demands.
  • No playbook for turning a clinical insight into a multi-state company.
02 — THE LOUD MODEL

Most founders get money, then get left alone. What carried OFFOR Health was different — a business-building ecosystem where capital, hands-on leadership, and mindset showed up together. This is the model LOUD later formalized as LOUD Collective: "growth beyond capital."

MODE 01

Capital + a live network

Through LOUD Capital, Navin plugged into a network of 80+ portfolio companies, absorbed hard-won knowledge, and borrowed the LOUD office's marketing muscle while running SmileMD full-time. Capital with a community moves faster.

MODE 02

Fractional leadership

As growth outpaced the org chart, OFFOR brought in fractional executives from Infinite CXO — most pivotally a tactical CFO — to carry the operational load a scaling company suddenly generates.

It's time to serve the underserved.

Dr. Navin Goyal — Founder, OFFOR Health · Co-Founder & CEO, LOUD

04 — THE IMPACT

The ecosystem produced the outcome every investor wants — and one they rarely plan for: it changed how LOUD builds every company that came after.

The Patients

~50K kids

Children treated across the platform — with the wait for pediatric dental care cut from a year-plus down to roughly a month by bringing specialists into local communities.

The Business

8× revenue

From roughly $3M at Series A to about $25M at exit, across five states — capped by a 2026 majority recapitalization from a healthcare PE firm managing $600M+.

The Ecosystem

LOUD Collective

The fractional-leadership lesson from OFFOR — via Infinite CXO — became a whole firm, so the next founder doesn't have to learn it the hard way.

05 — THE CASE-STUDY THESIS

Two things this proves about how LOUD builds.

THESIS 01

Growth beyond capital

Money alone doesn't clear a regulatory maze, build a tech platform, or steer a company off a cliff. An ecosystem does — capital, fractional leadership, and outside perspective, arriving together.

THESIS 02

The "who" solves the "what"

Navin's hardest lessons weren't about the product — they were about people: the right CEO, the right CFO, the right investors. Solve the "who," and the "what" tends to follow.

FOR FOUNDERS BUILDING SOMETHING THAT MATTERS

The best returns and the deepest impact were never a trade-off.

Partner with LOUD CollectiveEntrepreneurship. Amplified.